Terms & Conditions

Introduction

Welcome to Noah Wire Services, a trading name of Newsgathering UK Ltd, a leading provider of AI-driven news content generation services based in the UK. Our suite of services, including Editors Friend, Content Friend, and Journalist Friend, is designed to revolutionise how news content is drafted, tailored, and disseminated. These services are powered by software provided by Worldwide AI Media Ltd, our technology partner. By accessing and using our news drafting services, you agree to be bound by these Terms and Conditions and any documents they expressly incorporate by reference.

Copyright and Intellectual Property

  1. Ownership of Content
    Upon full payment, clients hold the copyright to all copy and images produced specifically for them by Noah Wire Services. This allows you to freely use, modify, and distribute the content without additional permissions. Noah Wire Services reserves the right to display the work for promotional purposes unless otherwise agreed in writing.
  2. Technology and Software
    Noah Wire Services’ technology partner, Worldwide AI Media Ltd, retains ownership of the software used to provide our services. Users are granted a non-exclusive licence to use this software in accordance with these terms.

Payment and Subscription Terms

  1. Subscription
    Noah Wire Services operates on a subscription basis, and payment is due upon receipt of the invoice. Accounts with overdue payments of more than 30 days may face late fees, suspension, or termination of services.
  2. Special Pricing
    Special pricing offers or discounts may be revoked if payment defaults occur, or in cases where clients fail to meet the agreed terms.

User Responsibilities

  1. Accuracy and Verification
    Clients are responsible for reviewing and verifying the accuracy and legality of all content before publication. Noah Wire Services cannot assume liability for errors or inaccuracies once the content is published.
  2. Content Modifications
    If clients modify content after delivery, they assume full responsibility for its accuracy and legality. If clients do not alter content, Noah Wire Services may assume some limited liability for third-party claims, as outlined in the Indemnification and Liability section.
  3. Procedure for Complaints
    In the event of a complaint regarding content we provided, clients must immediately take down the content and notify Noah Wire Services without engaging in further dialogue with the complainant. Noah Wire Services will work to resolve the issue in a timely manner.

Indemnification and Liability

  1. Indemnification
    Clients agree to indemnify and hold harmless Noah Wire Services, Newsgathering UK Ltd, Worldwide AI Media Ltd, and their affiliates from any claims, liabilities, or damages arising from:
    • Modifications made to the content after delivery.
    • Failure to verify or review content before publication.
    • Breach of these terms or any applicable law.

However, if clients publish the content exactly as provided and follow the correct procedures, Noah Wire Services may assume responsibility for third-party claims related to inaccuracies, provided that:

    • The content was used as delivered without alterations.
    • The client promptly notifies Noah Wire Services of any complaints and follows the complaint procedure outlined above.
  1. Limitations of Liability
    Noah Wire Services, Newsgathering UK Ltd, and Worldwide AI Media Ltd will not be liable for indirect, incidental, consequential, or punitive damages. Our total liability will not exceed the amount paid by the client for the specific service.

Termination and Cancellation

  1. Cancellation by Client
    Clients may cancel their subscription at any time by providing written notice. However, no refunds will be issued for any remaining subscription period unless Noah Wire Services fails to deliver the agreed services.
  2. Termination by Noah Wire Services
    Noah Wire Services reserves the right to terminate or suspend services in the event of:
    • Client default on payments.
    • Breach of these Terms and Conditions.
    • Unauthorised use of our services or content.

Noah Wire Services may also terminate services if it believes the client is engaging in harmful activities that negatively impact the business or its technology.

Refund Policy

Refunds will only be issued in cases where Noah Wire Services is unable to provide the services due to internal errors. Refunds will not be granted if the client decides to discontinue services after payment has been made.

Service Levels and Support

Noah Wire Services will provide support during regular business hours (Monday to Friday, 9am-5pm GMT). While we strive for high availability, we do not guarantee uninterrupted service, and maintenance or system updates may be scheduled as needed.

Force Majeure

Noah Wire Services will not be liable for any delay or failure to perform its obligations due to events beyond its control, including but not limited to natural disasters, internet outages, pandemics, or governmental actions.

Confidentiality

Noah Wire Services will treat all client information as confidential and will not disclose any details to third parties except as necessary to deliver the services or where required by law.

Changes to Terms

Noah Wire Services reserves the right to modify these terms at any time. Any changes will be communicated via email or the website. Continued use of our services after the changes have been communicated will signify acceptance of the updated terms.

Limitations on Use

Clients agree to use the services provided by Noah Wire Services solely for lawful purposes and in accordance with these Terms and Conditions. The services must not be used to engage in unlawful activities, infringe on the intellectual property rights of others, or distribute harmful content.

Client Data Ownership & Retention

Clients retain ownership of any data or content submitted for use with Noah Wire Services’ services. Noah Wire Services will retain this data only as long as necessary to deliver services, and clients may request deletion or anonymisation of their data upon termination of the agreement.

Compliance with Laws and Policies

Both Noah Wire Services and clients agree to comply with all applicable laws, including data protection and privacy regulations, such as GDPR. Clients must ensure that any content submitted does not violate the rights of others or break any laws.

Client Control Over News Sources

Clients can choose, on a feed-by-feed or article-by-article basis, which news sources to accept or decline. This allows flexibility and ensures clients feel in control of their content.

Data Sharing and Processing

Client data will be shared with Worldwide AI Media Ltd, which provides the software that supports Noah Wire Services’ services. Both Noah Wire Services and Worldwide AI Media Ltd will protect this data in accordance with applicable data protection laws.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of Noah Wire Services’ services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Content Removal and Retraction

In the event of a third-party complaint or a discovered error, clients must remove the content immediately and issue a retraction. Noah Wire Services will provide assistance in resolving the issue.

Responsibility for Sources

Noah Wire Services provides flexibility for users to select or decline news sources, but clients are responsible for the sources they choose to include in their content. Noah Wire Services cannot be held responsible for issues arising from the use of selected sources, although we will provide guidance to help ensure the best source selection.

Press Release Submissions

Clients submitting press releases are responsible for the accuracy, completeness, and legality of the content. Noah Wire Services does not verify the accuracy of submissions and will not be liable for errors or omissions. Clients agree to indemnify Noah Wire Services against any claims resulting from inaccurate or misleading press releases.

Technology and Data Ownership

Worldwide AI Media Ltd retains ownership of the technology used by Noah Wire Services to deliver its services. All intellectual property rights related to the software remain with Worldwide AI Media Ltd and their respective licensors.